IN BRIEF: PROTECTING YOUR PERSONAL DATA

The present personal data protection policy of Hotel Bourgogne & Montana is an appendix to the GTC ("General Terms and Conditions") and is therefore contractually binding. In the event of any contradiction between the GTC and the present policy, the GTC shall take precedence, which the user of our sites acknowledges and accepts.

This personal data protection policy reflects Hotel Bourgogne & Montana's desire to be completely transparent with site users about how it manages their personal data and incorporates the latest requirements arising from applicable legislation and regulations, and in particular the European Regulation on the Protection of Personal Data (RGPD).

Hôtel Bourgogne & Montana's personal data protection officer is: Mr Thomas LEMAITRE - Email: privacy@biografygroup.com

If you have any questions about this privacy policy, please send an e-mail to privacy@biografygroup.com.

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CONTENTS

Article 1. What is the purpose of the Personal Data Protection Policy?

I.PERSONAL DATA

Article 2. What is personal data?

Article 3. What personal data is collected by Hotel Bourgogne & Montana and for what purposes?

Article 4. Who has access to the user's personal data?

Article 5. What rights do Users have concerning the personal data collected?

Article 6. For how long are personal data collected?

Article 7. What measures have been taken to protect users' personal data?

II.COOKIES

Article 8. What is a cookie?

Article 9. What tracking systems does Hotel Bourgogne & Montana use and for what purpose?

Article 10. How to enable/disable cookies?

III. CHANGES TO THE DATA PROTECTION POLICY

Article 11. What is the purpose of the Personal Data Protection Policy?

III.PROTECTION OF PERSONAL DATA

Article 1. What is the purpose of the Personal Data Protection Policy?

The purpose of this Personal Data Protection Policy is to inform Users of the manner in which Hotel Bourgogne & Montana manages the personal data of users of its websites, whether or not they are customers (hereinafter "Users").

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I. PERSONAL DATA

Article 2. What is personal data?

According to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, personal data is "any information relating to an identified or identifiable natural person (hereinafter referred to as a "data subject") ; "An 'identifiable natural person' is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity".

Article 3. What personal data is collected by Hotel Bourgogne & Montana and for what purposes?

Hotel Bourgogne & Montana collects personal data on the following website: https: //www.bourgogne-montana.com/  

Data processing concerned: Sending of exclusive offers and communication
Personal data processed: E-mail address
Purpose: Commercial
Legal basis: Legitimate interest / contract (following a stay)
Retention period: 3 years from the date on which you were last active with us, in any way whatsoever.

Data processing concerned: Newsletter
Personal data processed: E-mail address
Purpose: Commercial
Legal basis: Consent
Retention period: Registration period

Data processing concerned: Pre-stay contact
Personal data processed: Name, first name, e-mail, telephone
Purpose: Commercial
Legal basis: Contract
Retention period: 3 years

Data processing concerned: Contact and follow-up of services during the stay - satisfaction follow-up
Personal data processed: Name, first name, e-mail, telephone
Purpose: Commercial
Legal basis: Contract
Retention period: 3 years

Data processing concerned: Booking, follow-up and payment
Personal data processed: Name, first name, e-mail, bank details, credit card, ID
Purpose: Commercial
Legal basis: Contract
Retention period: 5 years (deletion of bank details after one day)

Data processing concerned: Recruitment of new employees
Personal data processed: Name, first name, e-mail, telephone, CV data (mandatory)
Purpose: Recruitment
Legal basis: Execution of pre-contractual measures
Retention period: 2 years after last contact (except recruitment)

Article 4. Who has access to the User's personal data?

The only recipients of Users' personal data are :

- the relevant departments and employees of Hotel Bourgogne & Montana and the Biografy group (in particular: IT, sales/marketing, operations) bound by specific data protection obligations;

- companies assisting Hôtel Bourgogne & Montana in the operation and/or exploitation of the sites;

- Our hotels' subcontractors.

These structures only receive personal information that is strictly necessary for booking and calling back customers.

The processing of personal data by these structures is carried out in accordance with applicable legislation and regulations.

Article 5. What rights do Users have concerning the personal data collected?

The User has access to the rights detailed in Chapter III of the RGPD, including the following rights:

- Right of access to personal data collected on the Website

- Right to modify/rectify them,

- Right to erasure ("right to be forgotten"), unless there is a legal reason to keep it,

- Right to restrict processing, i.e. the right to ask us in certain cases to suspend the processing of personal data,

- Right to data portability, i.e. the right to request a copy of personal data in a common format (e.g. a .csv file),

- Right to object to the processing of personal data,

- Rights relating to individual decision-making and profiling, i.e. the right to ask us to be transparent about any profiling we carry out or any automated decisions,

All of these rights apply to data processing carried out via the Hôtel Bourgogne & Montana website and requesting personal information (registration forms, contact requests, reservation confirmations, etc.). Any user may contact Hôtel Bourgogne & Montana by sending an e-mail to privacy@biografygroup.com or to the postal address: 3, rue de Bourgogne, 75007 Paris.

The User also has the right to lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL), the supervisory authority for data protection issues in France(www.cnil.fr).

However, Hotel Bourgogne & Montana would like a chance to address your concerns before you contact the CNIL. So please contact us first.

Article 6. For how long are personal data collected?

Users' personal data is stored in accordance with applicable laws and regulations.

For further information, users may contact Hôtel Bourgogne & Montana by sending a message to privacy@biografygroup.com.

Article 7. How are personal data protected?

Hotel Bourgogne & Montana is very vigilant about the security of personal data and takes all reasonable precautions to prevent unauthorized access, disclosure, alteration or destruction of personal data.

Personal data collected is stored by Hotel Bourgogne & Montana or its service providers, and is protected by physical and electronic access controls, firewall technologies and other reasonable security measures.

Such measures cannot, however, prevent all risks of loss, access, misuse or alteration of the personal information collected. Where required by law, Hotel Bourgogne & Montana will notify the User of any loss, access, misuse or alteration of his or her personal data, so that the User may take the appropriate steps to enforce his or her rights. Hotel Bourgogne & Montana will notify the User by electronic or postal means or by telephone, if authorized by law.

The User is asked not to transmit payment information or sensitive information by e-mail or in sections not intended for this purpose (for example, sending a credit card number by e-mail).

The User is also informed that he/she always has the possibility of choosing the personal data he/she wishes to provide.

Nevertheless, his decision not to transmit certain data could alter his experience of the services. For example, we cannot make anonymous reservations and, if we are not authorized to disclose your personal data to the hotels in our group, we may find ourselves unable to provide certain reservation or other services.

Similarly, if the User does not authorize us to disclose his/her personal data to third parties, such as Hotel Bourgogne & Montana's subcontractors (transfer service, concierge service, ...), we may not be able to provide all possible services or the provision of these services may be delayed. We will do our best to respond to your request as quickly as possible.

II. COOKIES

Article 8. What is a cookie?

According to the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés), a cookie is a piece of information deposited on the User's means of access by the server of the website or application visited.

A cookie contains several pieces of data:

- the name of the server that uploaded it,

- an identifier in the form of a unique number,

- possibly an expiry date.

This information is sometimes stored on an access device in a simple text file which a server accesses to read and record information.

Article 9. What tracking systems does Hotel Bourgogne & Montana use and for what purposes?

The User is informed that Hotel Bourgogne & Montana uses the following tracking tools:

- Google Analytics

- Google Tag Manager

- Google Search Console

- DoubleClick

- LoungeUp

- Bing

- WebFlow

Hotel Bourgogne & Montana's website, online services, interactive applications, e-mail messages and advertisements may use "cookies" and other technologies such as web beacons and web beacons.

These technologies help us to better understand user behavior, tell us which parts of our Web sites are visited, and facilitate and measure the effectiveness of advertising and Web searches.

We treat the information collected by cookies and other technologies as non-personal information. However, to the extent that IP (Internet Protocol) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.

Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this data protection policy.

Hotel Bourgogne & Montana also uses cookies and other technologies to remember personal information when you use our website, online services and applications.

Our aim in these cases is to make your experience more practical and personal. For example, knowing your country and language helps us deliver a more personalized and useful marketing experience.

We use this information to understand and analyze trends, administer the site, learn about user behavior on the site, improve our products and services, and gather demographic information about our user base as a whole. Hotel Bourgogne & Montana may use this information for marketing and advertising purposes.

Pixel tags enable us to deliver targeted advertising messages in a format that customers can read. We may use this information to reduce or eliminate messages sent to customers.

The User is hereby informed that he/she has the right to access his/her personal data concerning cookies at any time, and that he/she has the right to choose whether or not to accept cookies.

However, if the User does not accept cookies, use of the Services (and in particular browsing on the Sites) may not be carried out correctly.

Article 10. How do I enable/disable cookies?

The User may at any time manage, deactivate or authorize cookies by configuring his or her Internet browser. For example:

- for Mac smartphones or tablets: via Settings/then select the relevant browser/accept cookies/never/of sites visited/always.

- for Android smartphones: after launching the browser, press the menu button (bottom left of the Mobile Device) /Plus/Settings/Accept cookies or do not accept.

- for computer :

- under Internet Explorer: http: //windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

- under Safari: https: //support.apple.com/fr-fr/guide/safari/sfri11471/mac

- under Chrome: https: //support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDes...

- under Firefox: https: //support.mozilla.org/fr/kb/desactiver-cookies-tiers

- under Opera: http: //help.opera.com/Windows/10.20/fr/cookies.html

For more information on protecting and deactivating cookies, the User can use the help section of his browser.

In the event of difficulty in exercising his right of access or opposition to cookies, the User may contact Hôtel Bourgogne & Montana via the following e-mail address: privacy@biografygroup.com

The maximum duration of a cookie is thirteen months.

III. CHANGES TO THE DATA PROTECTION POLICY

Hotel Bourgogne & Montana reserves the right to change, modify or revise this policy at any time.

The document was last updated on May 23, 2023.

In the event of a significant change to this policy, we will post on the Sites that our data protection policy has been modified.

If we make material changes to the way we use your personal data, we will notify you by e-mail to the address in your account (if any) or by means of a notice on the home page of our Sites, giving you the opportunity to opt out of the new use.

Any changes to this data protection policy will take effect at the time of publication on the Sites.

Your use of our Sites after the effective date of these changes signifies your acceptance of this Privacy Policy in accordance with the new terms made public.